Join to apply for the Client Service Officer - Charlestown role at Bendigo Advertiser
Who is Audika? Audika is part of Demant, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss. In Australia, Audika has over 350 clinics who provide hearing services to our valued clients. We strive to put hearing care on the health care agenda and to improve the quality of life of people living with hearing loss.
Responsibilities
We are looking for a passionate and dynamic customer service individual, who loves to help people, to be a Clinic Co-ordinator supporting Audika Hearing Clinic in a newly established clinic in Charlestown, NSW on full-time or part-time basis (between Monday and Friday, 9am - 5pm). This is a pivotal role that contributes to clinic performance and enhances our customers’ experience. You will collaborate with Clinicians and Hearing Technicians to provide quality hearing health care outcomes for all our clients. You will learn about all our products, services, our competitive advantages, and government funding programs, and apply tailored client-specific sales strategies to ensure clients get the best possible solutions.
You'll Be Successful In This Role If You Have
- Previous administration or customer service experience in one of the following environments: retail, hearing care services, pharmacy, or allied health
- Experience working with an older demographic, preferred
- Strong interpersonal communication skills and empathy for clients to support their hearing journey
- Higher School Certificate (HSC) or TAFE Qualification
- Computer literacy skills
What's In It For You
- Permanent Full Time or Part Time role in an established global organisation
- Performance incentives
- Supportive hearing care team
- Professional development through clear career path and professional training
- MyRewards program – discounts to more than 300 retailers and services across Australia
- Online Wellbeing centre – activities, workouts, meditations, nutritional and financial advice
- Employee Assistance Program
- Birthday and Christmas gifts
Our Values
Audika is proud to have a diverse and inclusive culture that acknowledges and respects our employees. We are a team of professionals who bring the importance of sound to life and connect our clients through our hearing products. We believe that it all starts from our employees, who make this happen. We are led by our values, which shape a supportive and encouraging culture where everyone can thrive and succeed. We create trust, we are team-players, we create creative solutions, and we apply a can-do attitude in everything we do.
#audika_Australia
Seniority level
- Entry level
Employment type
- Other
Job function
- Finance and Sales
- Industries: Newspaper Publishing
#J-18808-Ljbffr
📌 Client Service Officer - Charlestown
🏢 Bendigo Advertiser
📍 Newcastle City Council