Claims Professional Opportunity
This role offers a chance to work in a fast-paced claims environment, utilizing your problem-solving skills and providing exceptional customer service.
* Manage a portfolio of claims, guiding customers through each stage of the process.
* Handle customer inquiries (both in-bound and out-bound).
* Assess claims and resolve complex issues.
* Deliver high-quality customer interactions.
* Collaborate with colleagues to achieve team goals.
About You
* Previous experience in insurance claims, particularly in complex or technical investigations, is highly valued.
* Ability to interpret and communicate detailed policy information is essential.
* Strong communication and empathy skills are required to handle sensitive conversations.
* Excellent problem-solving and critical thinking skills are necessary for assessing complex information.
* High level of emotional intelligence and resilience when working with challenging customers.
What We Offer
* Full-time permanent role with a competitive salary package.
* Opportunity to earn monthly incentives based on performance.
* Ongoing learning and development opportunities with structured training programs.
* Monday to Friday work schedule with no weekend shifts.
* Convenient office location accessible by public transport or nearby parking options.