Job Title: Digital Producer Role
Overview:
We are seeking a talented Digital Producer to manage the ongoing support, maintenance, and optimization of client digital assets.
The ideal candidate will oversee day-to-day management of client retainers, ensuring smooth resourcing, work definition, scheduling, and adherence to service level agreements (SLAs).
* Key Responsibilities:
* Oversee daily management of client retainers, ensuring smooth management of resourcing, work definition, scheduling, and adherence to SLAs.
* Coordinate website and maintenance, including bug fixes, security patches, content updates, and optimisations.
* Liaise with clients to understand requirements, manage expectations, and report on outcomes.
* Collaborate with internal teams to execute work.
Requirements:
* Minimum 2 years of experience in digital project management or production within an agency environment.
* Experience managing website maintenance or web site build projects.
* Experience with agile methodologies and project management using Jira.
* Experience working with CMS platforms.
* General understanding of web development processes.
* Excellent communication and client-facing skills, with a proactive, problem-solving mindset.
About This Role:
This is an excellent opportunity for a skilled Digital Producer to join our team and contribute to delivering exceptional service to our clients.