Operations Manager – Warehouse Unloading Operations
Our company is looking for a self‑directed, customer service‑driven leader to oversee a team of truck unloaders within a distribution center. The ideal candidate will plan, direct, and coordinate the daily operations and unloading of trucks in a warehouse owned by our customer. Food or grocery warehouse experience is a plus.
$70,000–$80,000 to start
Experience and Education Requirements
* Minimum 3 years of warehouse management experience
* Strong knowledge of warehouse operations and unloading procedures
* Experience with managing budgets and ability to create and maintain various management reports
* Intermediate computer experience, ideally with Microsoft products; specifically Microsoft Excel
* Excellent interpersonal communication, leadership, and customer service skills
* College degree preferred but not required
Essentials Duties and Responsibilities
* Scheduling of personnel based on client needs and schedule
* Ensuring safety in the workplace and efficiency as priorities
* Interact daily with the customers to ensure effective communication
* Creating daily work logs and transmission of data to corporate
* Creating various reports and distribution of those reports
* Auditing of daily labor and billing reports
* Handling deposits and cash
* Overseeing human resources‑related matters, including recruitment, training, file maintenance and confidentiality, employee coaching, conflict resolution, progressive discipline, worker's comp and adherence to state and federal requirements
* Other duties as deemed necessary
Mental and Physical Requirements
* The ability to operate independently with minimal supervision
* The ability to make decisions, problem‑solve, prioritize and direct the workforce in an ever‑changing, warehouse environment
* Being adept at seeing the "big picture" as well the small details
* Stands, bends, stoops, squats, reaches, twists, and otherwise moves continuously during the workday
* Frequently walks throughout the workday
* Occasionally reaches above shoulder level to lift or otherwise move objects that weigh 30–50 pounds
* Occasionally pushes and pulls
* Functions and operates comfortably in a very active fast‑paced environment
* Endures extreme temperatures of heat and cold
* Withstands loud noise and distractions
* Timely and regular physical attendance is required to properly manage the unloading process
Once selected for hire, successful applicants will be required to
* Provide proof of identity and eligibility to work in the United States
* Pass a pre‑employment drug screen
* Consent to a criminal background screening
About Us
Southeast Unloading is a third‑party logistics services provider headquartered in Northeast Florida. Our company is contracted to unload general merchandise, grocery, perishable, retail foods and miscellaneous products and/or pharmaceuticals in warehouses and distribution centers. We do not own the sites where we unload trucks but rather provide freight‑unloading services, pallet management, tote washing, trailer stripping and other services such as driver‑assisting, picking, will‑call, export labeling, housekeeping, and janitorial to our customers' warehouses and distribution centers.
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