OverviewSalary: $105,513 – $118,755 per annum pending experiencePosition: Senior Business AnalystCommencing Date: 6 October 2025Classification: FullTime, PermanentClosing Date: Monday, 22 September 2025 unless filled priorEmployer: Townsville Catholic Education OfficeTownsville Catholic Education Office supports 30 schools within the Diocese, located throughout a diverse region of North Queensland, extending west to Mount Isa, south to Proserpine, and north to Ingham.
We employ over 2,900 dedicated professionals who contribute to our mission of delivering high-quality, values-based education within our Catholic school communities.
Our schools include primary, secondary, and Prep–Year 12 offerings, located in both urban and rural settings.
Several of our schools also offer boarding alongside day-student options.We are committed to child safety and have zero tolerance to abuse of children or adults-at-risk.
Every staff member shares the daily responsibility of creating a safe, supportive, and respectful learning setting by promoting positive relationships, responding to concerns, and meeting all child protection and reporting obligations.About the roleTownsville Catholic Education Office is seeking an experienced and dedicated Senior Business Analyst.
This is a full-time, permanent position commencing 6 October 2025.The Senior Business Analyst (SBA) is an information technology professional who provides advice and guidance to business stakeholders across the divisions of Townsville Catholic Education and DARMS.
The SBA is responsible for the collection, analysis and documentation of requirements to produce functional and technical specifications for system changes to achieve the strategic outcomes of TCE and DARMS.
Working with key stakeholders, the SBA has a delivery focus that aims to provide creative solutions for improved IT services and outcomes.
The SBA will work to collect, analyse and document services to improve business processes across TCE, and will recommend changes to improve efficiencies in the organisation.The SBA works 40% with DARMS and 60% with the TCE ITS Project Management Office, with dual reporting streams depending on activities.
The role may lead small, ad hoc teams.Key accountabilitiesCreate suggestions and solutions for strategic and operational changes.Consider opportunities and risks of these suggestions.Plan systems or processes necessary to implement these changes, or alter existing ones.Establish and maintain a collaborative working arrangement with other teams within ITS, TCE, DARMS and external service providers, to ensure quality service outcomes for clients of TCE and the Diocese of Townsville (e.g., students, teachers, employees and parishes).
Effectively acquire, maintain and improve knowledge of relevant IT standards, best practice and processes to ensure quality service outcomes.Assist in the specification and application of IT standards within TCE and DARMS.Research and maintain an understanding of the ICT environment.Develop and prepare business and analytical reports and respond to internal correspondence.Assist in various project activities and programs as required.Produce and review outline system designs and specifications and overall architectures, topologies, configuration databases and design documentation of technologies within TCE and DARMS.Other duties as directed.Demonstrate a strong commitment to the Catholic ethos, values, and mission of Townsville Catholic Education (TCE), actively contributing to the spiritual and communal life of the school.Participate in relevant professional learning, formation, and development opportunities to continuously enhance capability and alignment with TCE's mission and values.Operate in accordance with all relevant TCE and Diocesan policies, codes of conduct, legislative requirements, and professional standards.
Maintain confidentiality, empathy, and respect in all interactions.Foster a safe and healthy environment by adhering to health and safety protocols, reporting hazards and incidents, participating in risk mitigation efforts, using protective equipment as required, and supporting a culture of safety and care for all.Fulfil your legal and moral duty of care by ensuring the safety and wellbeing of all students.
Comply with mandatory reporting obligations under the Education (General Provisions) Act 2006 and the Child Protection Act 1999 and follow TCE's Student Protection Processes and Guidelines.About youExperience & SkillsMinimum of five years' experience in ICT Business Analyst rolesFull project and System Development Lifecycle (SDLC) experience.Ability to communicate effectively and confidently with a range of employees across TCEWell-developed interpersonal skills including an ability to manage time and prioritise tasks effectively in a busy environmentExcellent stakeholder engagement and communications skills.Mandatory CriteriaMinimum tertiary qualifications relevant to the position.Qualifications or ability to gain qualifications in project management frameworks such as PRINCE2.Intermediate to advanced user of MS Office.Current paid Working with Children Blue Card (or ability to obtain prior to commencement)Willingness and capacity to travel within the Diocese, as requiredPhysically capable of performing the role safelyITIL4 QualificationsExperience with Business Intelligence systemsRelevant industry experience in the education sector.Note: Depending on the nature of the role, a pre-employment medical or vaccination may be required.What we offerModern facilities, equipment and resourcesAccess to additional Employer Superannuation ContributionsAccess to long service leave after 7 years of continuous service (portability of Long Service Leave may also be applicable)Deferred Salary SchemeAccess to corporate health schemesAccess to Employee Assistance ProgramWellbeing programs and initiativesHow to applyComplete the application formUpload a cover letter addressing the skills, attributes and experience to support the key accountabilities of the role identified in the position descriptionUpload a current resume including contact details of two professional referees.Applications during the shortlisting phase will be kept confidential.Applications close 3pm Monday, 22 September 2025 (unless filled prior)
#J-18808-Ljbffr
📌 Senior Business Analyst
🏢 Townsville Catholic Education
📍 Townsville