Job Role: Desktop & Network Support Specialist
A leading IT support services organization in Canberra requires a technical expert to install and troubleshoot desktops, printers, and other peripherals. As a Desktop & Network Support Specialist, you will be responsible for providing technical assistance to clients.
* Key Responsibilities:
o Install, configure, and troubleshoot desktop computers and laptops
o Provide desk-side support for hardware and software issues
o Maintain accurate records of client interactions and issues resolved
o Collaborate with the team to ensure smooth delivery of services
Requirements:
* Essential Skills:
o Excellent troubleshooting and problem-solving skills
o Proficiency in Windows and macOS operating systems
o Familiarity with ticketing tools and helpdesk software
o Ability to work independently and as part of a team
Benefits:
* Professional Development Opportunities:
o Ongoing training and development programs to enhance technical skills
o Opportunities to specialize in specific areas of IT support
What We Offer:
* Competitive Salary and Benefits Package:
o A market-competitive salary and benefits package that reflects your experience and qualifications
o Opportunities for career growth and advancement within the company
About Us:
We are a dynamic and growing IT support services organization committed to delivering exceptional results to our clients. Our team is passionate about providing top-notch service and support to our clients, and we are looking for like-minded individuals to join us.
Keywords: TechnicalSupport