Karmo Millers Point, New South Wales, Australia
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Karmo Millers Point, New South Wales, Australia
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This range is provided by Karmo. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
A$60,000.00/yr - A$80,000.00/yr
Ready to steer your career in a new direction? We're on the lookout for a Customer-Focused Concierge who can blend great service with savvy sales to guide customers into the future of car subscriptions.
This isn't your typical admin gig — it's part sales, part support, and 100% about delivering awesome experiences. You'll be the go-to expert helping customers pick the perfect subscription package, keeping them happy, and ensuring every vehicle is running smoothly and looking sharp — all while boosting your earnings through commission on every successful match
What You'll Be Doing
* Assist customers with subscription enquiries and guiding them to the most suitable option
* Deliver exceptional customer service and maintain high retention rates
* Meet monthly targets for new vehicle subscriptions
* Complete and manage all subscription-related documentation with strong attention to detail
* Coordinate servicing and vehicle detailing for returned vehicles
* Monitor active subscriptions and resolving any customer issues or concerns
* Support national teams with onboarding, customer care, and platform guidance
* Participate in end-of-month reviews and ongoing process improvements
* Work collaboratively across departments to ensure operational efficiency and customer satisfaction
Experience & Qualifications
* Experience in a customer service role within a customer-first environment
* Strong interpersonal and relationship management skills
* Excellent verbal and written communication skills
* Highly organised with a detail-oriented mindset
* Proficiency in CRM platforms and general business technologies
* Ability to work well in a team and independently
* A valid Australian Driver's Licence
What's In It For You?
* Earn a generous salary per annum + Superannuation + Monthly Incentives
* Friends and Family Subscription Discount
* Be part of a growing, forward-thinking business in the automotive space
* Work alongside a supportive and high-performing team
* Drive real impact through meaningful client relationships and strategic sales initiatives
* Competitive salary and performance incentives
About The Company
Karmo is Australia's largest car subscription provider, leading a fast-growing movement toward flexible, affordable, and convenient vehicle access. Our innovative model lets customers regularly swap cars to suit their changing needs—offering a smarter alternative to traditional car ownership. At Karmo, we're more than a business—we're a team of forward-thinking individuals shaping the future of mobility. We foster a collaborative, inclusive work culture where ideas are valued, growth is supported, and innovation thrives.
How To Apply
If this role sounds like you, please click on the apply button & follow the prompts. We will get in touch if you are shortlisted for this opportunity.
*You must have relevant qualifications & experience to be considered for this position. We will only be contacting those who match the criteria. All shortlisted applicants will be required to undertake a pre-employment check including police and medical check*
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Industries
Motor Vehicle Manufacturing and Retail
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