Robert Half has exclusively partnered with a fast-growing fintech to expand their Brisbane-based support team with the addition of an Application Support Analyst.This isn't a helpdesk role.
You'll be supporting critical, real-time systems that underpin complex financial platforms, working on production issues, cloud environments, and automation pipelines from day one.You'll join a supportive, cross-functional team made up of DevOps Engineers, Cloud Specialists, and Software Developers, all focused on stability, uptime, and continuous improvement.ResponsibilitiesTriage and troubleshoot application and infrastructure issues in real timeWrite and review SQL scripts to solve live operational problemsMonitor alerts, dashboards, and logs across critical platformsSupport clients and internal teams during technical integrationsOwn incidents end-to-end-from diagnosis to fix and preventionContribute to CI/CD tooling and scripting (PowerShell, Bash)What's In It For youReal exposure: Hands-on with production systems early in your careerTech diversity: Work across APIs, Azure, .NET, SQL, CI/CD, cloud infrastructureLearning environment: Strong mentorship and feedback cultureFlexibility: Hybrid working + bonus structureExtra leave: Birthday leave, lifestyle days, volunteer leaveGlobal reach: Work locally, impact globallyGrowth: A tight-knit team in a high-trust, high-growth environmentRequirementsPrior experience in an Application Support or similar roleSolid SQL querying skillsEagerness to learn Azure, DevOps tooling, scripting, and monitoring systemsClear communication skills and composure under pressureA proactive mindset with a willingness to take ownership and growThis is a genuine launchpad into cloud, DevOps, or platform reliability-ideal for someone who's hungry to learn and ready to take real technical ownership.Note: Due to the nature of the systems and client environments supported, Australian Permanent Residency or Citizenship is required.
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