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Senior service coordinator

Cairns
beBeeLeadership
Posted: 17 August
Offer description

Role Overview

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* The role of this position is to supervise a team of professional staff in Cairns to ensure the provision of high-quality and culturally appropriate services to children and young people, their families, and communities, with the aim of preventing offending and reducing re-offending.
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About You

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* You will demonstrate cultural capability and/or a commitment to developing cultural capability to ensure an inclusive culture that aligns with the Human Rights Act 2019 and supports departmental programs and community partnerships aimed at preserving cultural connections for Aboriginal and Torres Strait Islander peoples.
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Your Responsibilities

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* You will provide leadership supervision and professional development to staff and in the use of evidenced-based skills, programs, and processes associated with reductions in re-offending.
* You will provide support to team members, who will be providing outreach services in collaboration with the Queensland Police Service. This may include supporting responses to critical incidents and complex situations, suicide risk management, and complex situations.
* You will allocate, prioritise, perform, and quality assure individual tasks in accordance with departmental procedures and statutory, financial, and administrative delegations.
* You will participate in professional development and maintain knowledge of contemporary, evidence-based practice in working with young offenders, including relevant accreditation as required.
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Key Skills and Qualifications

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* Timely advice and assistance on complex matters to ensure the delivery of quality youth justice casework and restorative justice practices.
* Participation as a member of the youth justice co-responder management team and contribution to strategic and operational planning, reviews, and key decision-making, where required.
* Collaborative professional working relationships with Youth Justice Service Centre and other internal and external stakeholders to facilitate cooperation on case-related matters and restorative justice processes.
* Liaising with existing service centre case managers, court coordinators, and team leaders.
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Benefits

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* Culturally diverse work environment.
* Ongoing professional development opportunities.
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Requirements

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* An unrestricted driver's license or preparedness to obtain a manual license if not already held.
* Ability to undertake non-continuous shift work in accordance with the Queensland Public Service Officers and Other Employees Award - State 2015.
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