OverviewJoin to apply for the Personal Banking Advisor - Elsternwick, VIC role at Westpac.ResponsibilitiesAs a Personal Banking Advisor, you'll be at the heart of our branch network, welcoming customers to Westpac and engaging in meaningful conversations to uncover their needs and provide tailored banking solutions.
You will utilise your product knowledge to assist customers in achieving their financial goals – both in-person and over the phone – and referring them on to our specialised Banking teams when necessary.This is a full time, branch-based role with hours across Monday to Friday.What you needCustomer service and sales experience, ideally in a customer-facing / phone-based role with experience of working to targetsResilience, with an ability to remain calm and composed whilst managing challenging situationsComfortable in working towards sales / referral targets and calling customers over the phoneNumerical capability, ideally with proficiency in cash handling and counting, with ability to complete financial transactions with accuracyAn energetic personality coupled with a genuine passion for helping peopleThe will to learn and adapt to new banking procedures and technologiesWhat we offerWe provide comprehensive training on our banking products and services and our supportive team will provide hands-on guidance and resources to help you master everything you need to flourish in your new role.Special offers on banking products and discounts from top brands, including generous employee-only mortgage ratesA variety of leave options including Culture, Lifestyle and Wellbeing leaveTailored learning and development opportunities to help your grow your career within the bankOpportunities to contribute to the community through volunteering initiativesInclusion and supportWe're committed to creating a supportive and inclusive community.
We welcome everyone—no matter your age, gender, background, or abilities.
We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.
If you need adjustments during the recruitment process, please visit the "People with Disability and/or needing Accessibility Requirements" page on our website for more information and contact details.
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