Job Info
Location: WOREE, QLD
Salary: Not Specified
Job Type: Permanent position | Full time position
Job Description
Baked on Red Hill is seeking a skilled and experienced Retail Manager to oversee the daily operations of our busy bakery retail business. This is a full time position offering an annual salary of $76,515
plus 12% superannuation. About the Role The Retail Manager will be responsible for planning, organising, and controlling the overall daily
operations of the bakery's retail and market activities. The successful applicant must have a minimum of 2 years' relevant work experience in retail management.
Key Responsibilities Retail Operations Management ? Plan, organise and control daily operations of the bakery retail business.
? Manage opening procedures and coordinate production schedules (bread, pies, sausage rolls) to meet demand and sales targets. ? Oversee store presentation, merchandising, and visual displays to maximise sales and
customer engagement. ? Manage point-of-sale systems, including verifying and balancing daily cash floats and monitoring revenue.
? Analyse daily and weekly sales performance and adjust operations to improve profitability. ? Implement pricing strategies in consultation with the business owner, considering market trends and competitor pricing.
Staff Management ? Recruit, train and supervise staff, including baristas and retail assistants. ? Prepare and manage staff rosters, ensuring adequate staffing levels and compliance with
workplace requirements. ? Monitor staff performance and provide ongoing training and operational guidance. Customer Service & Compliance
? Handle customer enquiries, complaints, feedback, and special orders to maintain high service standards. ? Oversee workplace health and food safety compliance, including temperature monitoring
and record keeping. ? Ensure cleanliness and maintenance of retail and kitchen areas in accordance with health regulations.
Stock & Supplier Management ? Manage stock control and inventory systems, including ordering milk, coffee, packaging, and other supplies.
? Negotiate with suppliers and monitor stock levels to control costs and minimise wastage. Marketing & Promotions ? Develop and implement promotional activities, including social media advertising and local
marketing initiatives. Weekend / Market Operations ? Plan and coordinate wholesale order preparation and stock allocation.
? Organise and manage market stall operations, including setup, merchandising, POS systems, and logistics. ? Supervise staff during market trading hours and monitor sales performance.
? Manage cash handling and reconcile daily sales. ? Evaluate market performance and report outcomes to the business owner. Selection Criteria
? Minimum 2 years' experience in a retail management role. ? Strong leadership and organisational skills. ? Demonstrated experience in staff management and training.
? Experience in stock control, supplier liaison, and sales analysis. ? Sound knowledge of workplace health and food safety standards. This is an excellent opportunity for a motivated and experienced Retail Manager to join a growing
bakery business in a dynamic retail and market environment. Applications are invited from suitably qualified candidates. Only shortlisted applicants will be
contacted.