Join Plenti as a Customer Support Specialist in Adelaide, handling customer inquiries and enhancing experiences in a dynamic fintech environment.
Your role
Responsibilities
* Taking inbound calls and replying to customer email inquiries.
* Displaying empathy and professionalism while assisting customers.
* Becoming an expert in Plenti's offerings to enhance customer experience.
* Ensuring compliance with regulatory requirements and best practices.
* Supporting team members and contributing to a collaborative environment.
About you
Qualifications
* A recent graduate status seeking growth in financial services.
* Enthusiasm for working in a team environment.
* Multi-tasking abilities and problem-solving confidence.
* Exceptional communication skills.
* Independence and attention to detail.
Compensation & benefits
Enjoy a balanced work schedule from 8:30 am to 5 pm, Monday to Friday, with no weekend or late-night hours. Benefit from flexible working, volunteer and study leave, monthly social events, office snacks, and diversity and inclusion initiatives.
Training, development & rotations
Plenti offers a culture of innovation and entrepreneurship, providing opportunities for skill development and career advancement.
Career progression
With operations based in Adelaide, there are numerous career development opportunities as Plenti continues to grow.
How to Apply
Applicants are encouraged to inform Plenti of any reasonable adjustments needed during the interview process to accommodate diverse needs.
This job may close before the stated closing date, you are encouraged to apply as soon as possible
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