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At Eagers Automotive, we are more than just automotive retailing; we are a multi-faceted cohort of great people doing great things.
Rare opportunity for a highly motivated Senior Technician/Workshop Foreman looking for the next step in their career Join us today
About the role:
Eagers Automotive has an exciting opportunity to join our Service Team at BYD Dandenong as a Workshop Controller Foreman.
If you are a Senior Technician, Workshop Controller, or Foreman seeking career advancement or a change, we want to hear from you
Reporting directly to the Service Manager, this role involves coordinating day-to-day operations by planning, monitoring, and controlling all repair orders.
Key Responsibilities:
* Allocate Work Efficiently: Distribute repair orders to technicians based on skill set, availability, and priority.
* Monitor Workflow: Track job progress, repair quality, and service timelines to ensure smooth operations.
* Team Coordination: Liaise with Service Advisors and Parts Department for accurate information flow and job readiness.
* Technical Support: Provide hands-on technical assistance and guidance as needed.
* Safety Compliance: Enforce health and safety regulations and company policies.
* Quality Assurance: Conduct quality checks to meet manufacturer standards.
* Talent Development: Assist in recruiting, onboarding, and upskilling technicians.
* Performance Reporting: Report on technician efficiency and workshop KPIs.
Requirements:
* Experience: Previous supervisory role as Workshop Controller, Foreman, or similar in a dealership or workshop.
* Technical Knowledge: Strong understanding of automotive systems; EV experience is highly desirable.
* Leadership: Ability to lead, motivate, and develop a team.
* Organizational Skills: Excellent time management in a fast-paced environment.
* Communication: Strong interpersonal and problem-solving skills.
* Systems Proficiency: Experience with DMS such as ERA & EAR Port or similar tools.
BYD is a leading manufacturer in the automotive industry, known for its electric and hybrid vehicles, with several models now available in Australia and plans for future launches in 2025 and 2026.
Join us in delivering an outstanding customer experience for BYD's exciting new energy vehicles.
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Salary match, Number of applicants, Skills match
Retail & Consumer Products, 5,001-10,000 employees
Eagers Automotive Limited is the leading automotive retail group in Australia and New Zealand, with a history of over 110 years.
We operate over 300 dealerships across multiple regions, providing full-service facilities including vehicle sales, service, parts, and finance.
Our operations span Brisbane, Queensland, Adelaide, Darwin, Melbourne, Perth, Sydney, Newcastle/Hunter Valley, ACT, Tasmania, and Auckland.
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