Europcar WA is a professional and successful business that offers employees a challenging and enjoyable working environment. We are currently looking to grow our Osborne Park team by employing a proactive operational and customer service focused manager.
Branch Supervisor
We currently have an excellent opportunity available to drive the success of the Osborne Park branch. The position will assist the Metro North Manager in delivering the business objectives through demonstrated and effective ownership, initiative and supervision of the branch location. Reporting to the Metro North Manager, this is a pivotal role within the business.
The successful candidate will be responsible for the day-to-day operational supervision for the branch resources, both front and back of house. Motivated and driven, your proven track record in delivering outstanding customer service will ensure you are able to hit the ground running in this opportunity.
Responsibilities
* Control and coordinate the correct fleet mix within the branch
* Drive the rental utilisation, sales and customer service within the branch
* Resolve roster issues that may arise on a day-to-day basis
* Complete branch reporting and reconciliation as required
* Supervise a positive working environment
Qualifications
* Positive, confident and strong personality that can take ownership of a branch at supervisory level
* Car and truck rental experience preferred
* Desire to work in a 'Hands On' role
* Demonstrated effective usage of interpersonal skills along with communication style to coach staff in selling to customers and providing exceptional service and going the extra mile
* Proven ability to exceed customer expectations in terms of the service and quality of product offered
* Desire to work in a competitive environment where sales targets are exceeded & results are achieved through teamwork
If you're looking to develop into a management career and you feel that your abilities match these criteria, please Apply Now .
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