State Contract Services Manager
Brisbane | Strategic Leadership RoleBased in their South Brisbane head office, this role offers the opportunity to lead a high-performing Contract Services team and play a key part in delivering seamless experiences across major Residential communities.
This is a senior operational and stakeholder-facing role where you'll influence outcomes, drive process excellence, and support sales and settlement success across Queensland.
Why This Role Matters
As the State Contract Services Manager, you'll be the go-to strategic partner for internal stakeholders, ensuring the contracts process is efficient, compliant, and aligned to business objectives. You'll mentor and guide a team navigating complex legal arrangements, risk management, and customer escalations — with the autonomy to shape best practice nationally.
Key Responsibilities- Partner with internal teams to elevate customer and stakeholder experience
- Lead and empower a team of Contract Specialists — forecasting, resource planning & performance
- Manage contract preparation, variations, cancellations and terminations end-to-end
- Oversee escalations and act as point of contact for legal representatives and strategic partners
- Review and sign financial and transfer documentation in PEXA during peak cycles
- Identify and mitigate risk across trust accounting, hardship requests and compliance
- Enhance templates, SOPs, and training materials aligned to regulatory updates
- Ensure strict compliance with policies, contract governance and escalation frameworks
What You Bring
To succeed, you'll be someone who is commercially sharp, organised, and confident navigating stakeholders at all levels:
EssentialLicensed Conveyancer or Qualified Lawyer
* 5–7+ years within conveyancing, contract operations or a related legal function
* Background leading a high-performing team
* Strong internal business partnering and relationship management capability
* Deep working knowledge of property contract processes and risk management
You're someone who- Leads with a customer-first mindset and collaborative style
- Makes sound decisions under pressure
- Embraces continuous improvement and drives change effectively
Only those with full working rights within Australia need apply. For a confidential discussion regarding the role or any questions, call Sam Menary on or email
Only successful candidates will be notified.