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Customer service consultant

McLeod Accessories
Customer Services agent
Posted: 7 May
Offer description

About the Role

We are seeking a customer service consultant to join our team at McLeod Accessories in Cleveland, QLD.


Key Responsibilities:

* Assist customers with phone sales enquiries and follow up with quotes, pricing and product enquiries in a timely manner
* Accurately enter sales and wheel production orders
* Manage customer backorders
* Expand the customer base and new product sales
* Manage and grow existing accounts
* Update and maintain CRM reporting systems


About You:

* You have an interest in motorbikes (not necessary)
* You have previous experience with Internal and Phone Sales
* You are honest, reliable, and punctual
* You are self-motivated and hardworking
* You have Microsoft Office knowledge
* You are willing to learn (on the job training will be provided)
* You have effective communication skills
* You can work independently and as part of a team
* You are available for Monday-Friday 8:30-5.00pm


What We Offer:

* Huge staff discounts across the GPC Asia Pacific group of companies
* Employee Assistance program
* Supportive and committed team environment


About Us:

We are part of Genuine Parts Company, the global leader in automotive parts and accessories. Our iconic brands include Repco, NAPA, McLeod Accessories and Motion Industries.


Contact Us:

To apply for this role, please send your CV to our Careers Team.

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