Medical Administration Careers: Opportunities Ahead
We're seeking a Booking Agent to coordinate patient appointments and provide a seamless experience. The ideal candidate will be a people-person with excellent communication skills and the ability to work in a dynamic environment.
The successful applicant will:
* Answer calls and respond to patients and referrers in a professional manner
* Schedule appointments efficiently using our cutting-edge RIS system (Karisma)
* Optimize workflow to ensure smooth scheduling operations
* Quote fees and inform patients about Medicare rebates
* Prepare patients for their visits by ensuring they have all necessary information
To excel in this role, you'll need:
* People skills, including empathy and a warm, professional approach
* Tech-savviness, with advanced computer and keyboard skills
* Customer focus, with experience in a client-facing role
* Problem-solving skills, with the ability to manage appointments effectively
* Time management skills, with the ability to keep up with team KPIs and stay organized
This is an exciting opportunity to join a dynamic team and contribute to delivering exceptional patient experiences.