Job Opportunity:
Your next role could be a key factor in the success of our organization. We are currently seeking an Credit Officer, to join our team at our North Ryde office.
This position is responsible for managing their own ledger and taking full ownership of day-to-day tasks, including portfolio management and escalations to the Credit Team Leader. The successful candidate will play a crucial role in ensuring effective management of Boral's credit risk and cash flow, while providing timely and accurate collections and allocations.
A key part of this role is identifying opportunities for continuous improvement in credit processes, procedures, and systems, with a focus on good risk management and process efficiency. To achieve success in this position, strong ability to develop and maintain effective working relationships with internal and external stakeholders is essential.
Your daily tasks may include:
* Collection of overdue monies, including maintaining collection records, account reconciliation, daily payment allocation, review of credit limits, and actioning of accounts that exceed credit limits.
* Follow up and resolution of customer queries and issues as they arise, ensuring escalation as appropriate.
* Masterfile Maintenance including activation and de-activation of accounts and updating customer data.
* Providing accurate and timely reports on the credit performance and exposure to the business as requested.
* Identify and report on credit related issues in a timely fashion for process improvement.
* Identify and report process gaps and participate in continuous improvement opportunities.
* Ensure that standard operating procedures and work instructions are maintained and up to date.
Requirements:
We are looking for candidates with:
* Relevant qualifications in the Credit or accounting Field e.g. Certificate IV or Diploma in Accounting and/or Credit desirable.
* Proven ability and demonstrated experience in credit collections.
* Demonstrated experience in developing effective working relationships with internal and external customers, including Senior Management across multiple business units with differing needs.
* Demonstrated experience in working as part of a collaborative and supportive team.
* In-depth experience in Oracle/SAP Financial Modules and/or equivalent systems.
* Highly developed interpersonal, negotiation, and conflict resolution skills.
* Highly developed written communication and oral presentation skills.
* Proficient in MS Excel and Word skills.
* Strong customer focus and commitment to delivering outstanding customer service.
* Time management skills, personal drive, and results orientation.
What's On Offer?
We offer:
* Employment stability – permanent, full-time position within a friendly team.
* Competitive remuneration, free parking, and close proximity to public transport.
* Career progression opportunities within our organization.
* Access to a variety of support networks, including employee assistance programs.
* Australian-owned and operated company.
* Opportunity to purchase additional leave.
* Generous paid parental leave entitlements.