Job Description:
We are seeking a talented and enthusiastic Casual Optical Assistant to join our team. As a key member of our store, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the best possible experience.
Key Responsibilities:
* Customer Service: Provide outstanding customer service, responding to customer inquiries and resolving issues in a professional and timely manner.
* Optical Experience: Assist with optical tasks, such as dispensing glasses and contact lenses, and provide support to optometrists with patient care.
* Teamwork: Collaborate with colleagues to achieve sales targets and improve customer satisfaction.
Requirements:
* Previous Customer Service Experience: Must have prior experience working in a customer-facing role, preferably in retail or hospitality.
* Optical Knowledge: Familiarity with optics and eyewear is desirable but not essential, as training will be provided.
* Passion for Customer Service: Demonstrate a genuine passion for delivering excellent customer experiences and a commitment to ongoing learning and development.
Benefits:
* Generous Team Allowance: Receive a generous allowance to purchase Bailey Nelson products and enjoy discounts on services.
* Access to Training: Participate in comprehensive training programs to enhance your skills and knowledge.
* Loyal Employee Program: Enjoy loyalty rewards and recognition for your hard work and dedication.
About Us:
Bailey Nelson is committed to creating a diverse, inclusive, and welcoming workplace. We value individuality and strive to create an environment where everyone can feel valued, respected, and supported.