About the Role
We are seeking an experienced leader to drive growth and success in our retail team. As a Retail Sales Manager, you will be responsible for managing staff, building rosters, driving retail sales, and coordinating service jobs to ensure smooth and efficient operations.
This role is ideal for a results-driven individual with strong leadership skills and a passion for delivering exceptional customer experiences.
Key Responsibilities:
* Leadership and Team Management: Lead, train, and motivate retail staff to achieve sales and service excellence.
* Roster Management: Oversee rosters and daily staffing requirements to ensure seamless day-to-day operations.
* Sales and Merchandising: Manage all aspects of retail sales, stock control, and merchandising to drive business growth.
* Customer Experience: Deliver an outstanding customer experience and resolve customer enquiries in a professional and courteous manner.
* Scheduling and Coordination: Schedule and coordinate service jobs, liaising with customers and technicians to ensure timely completion.
To succeed in this role, you will possess excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers alike. If you have a proven track record in retail management and a passion for driving sales growth, we encourage you to apply for this exciting opportunity.
What You Will Need
* A degree in Business Administration or a related field.
* Proven retail management experience, preferably in a supervisory or leadership role.
* Excellent communication and interpersonal skills.
* Able to work effectively in a fast-paced environment.
Benefits
* A competitive salary and benefits package.
* Ongoing training and development opportunities.
* The chance to work with a dynamic and supportive team.