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Marketing co-ordinator & ecommerce specialist

Warrnambool
CPH Group
Posted: 1 April
Offer description

PROGRAFIK is a specialist division of CPH Group, supplying products and solutions to the signmaking and wide-format printing industry across Australia. Backed by CPH Group’s 60+ years of industry expertise, PROGRAFIK is focused on delivering high-quality products, strong customer experiences, and commercially driven digital solutions.

100% Australian owned, CPH Group prides itself on innovation, quality, and exceptional service. We offer a dynamic and collaborative workplace where ideas are encouraged, commercial thinking is valued, and people are supported to do their best work.

The Role

Marketing at PROGRAFIK isn’t just about promotion- it’s about ownership, commercial performance, and creating digital experiences that drive real revenue.

We’re looking for a Marketing Co-ordinator & eCommerce Specialist to lead day-to-day marketing execution while taking ownership of eCommerce performance. This is a hands-on role, suited to someone who enjoys balancing strategic thinking with practical delivery.

You’ll be responsible for growing online revenue, improving customer conversion, and delivering data-driven digital campaigns, while also providing direction, structure, and support to the marketing function.

Working closely with product, pricing, sales, and development teams, you’ll play a key role in shaping how PROGRAFIK engages with customers online and in-market.

Key Responsibilities

eCommerce Growth & Optimisation
* Lead ongoing website conversion optimisation and continuous improvement

* Create and refine conversion paths and lead capture flows

* Implement SEO strategies and optimise website content

* Ensure product content is accurate, current, and commercially effective, including:

o Producing new product imagery and video

o Auditing product documentation and descriptions

* Analyse sales trends, margin performance, and SKU velocity

* Select and manage Product of the Month initiatives using commercial logic

* Develop and implement Average Order Value strategies (bundling, incentives, thresholds)

* Track, analyse, and report on eCommerce and campaign performance

* Collaborate with backend and frontend developers to enhance site performance and usability

Commercial Campaign Execution

* Develop and execute online product campaigns, including Product of the Month and ad hoc specials

* Implement promotions, giveaways, and online incentives

* Source promotional items where required

* Plan and write EDMs that drive engagement and conversion

* Coordinate launch rollouts for new product releases

* Analyse campaign effectiveness and provide actionable insights

Marketing Direction, Operations & Project Management

* Provide day-to-day direction across marketing activity

* Own catalogue production cycles, coordinating product managers, pricing updates, and design

* Manage internal review processes, priorities, and timelines

* Oversee overseas print production and freight lead times

* Ensure projects remain on schedule across multiple stakeholders

* Support offline campaigns, events, and ad hoc marketing initiatives

* Monitor workload distribution and priorities with the marketing assistant

Strong project management and leadership capability is essential due to cross-department dependencies and competing timelines.

Supporting Content & Video

* Film and edit basic product demonstration videos

* Create or coordinate AI-generated product videos

* Capture basic product photography using onsite equipment

About You

You’re a commercially minded marketer who enjoys leading from the front and taking ownership of results. You’re comfortable switching between strategy, execution, and team leadership, and you thrive in a hands-on environment.

You’ll ideally bring:

* Experience in eCommerce, digital marketing, or performance-focused marketing roles

* Leadership or mentoring experience (formal or informal)

* Strong analytical skills with the ability to translate data into commercial outcomes

* Hands-on experience with website optimisation, SEO, and campaign execution

* Confidence managing multiple projects and stakeholders

* Strong written communication skills, particularly for EDMs and product-led campaigns

* Basic video editing and photography skills (or willingness to develop them)

* A collaborative mindset and strong attention to detail

What We Offer

* On-site parking and gym in excellent office space

* A supportive, collaborative, and down-to-earth team environment

* The opportunity to lead and influence marketing outcomes within a growing division

* Broad role scope with genuine ownership and accountability

* The chance to work with a reputable, innovative, and 100% Australian-owned group

How to Apply

Please submit your resume and a brief cover letter outlining your experience and why you’d be a great fit for this role.

Join PROGRAFIK, backed by CPH Group, and play a key role in leading marketing and eCommerce growth in the signmaking and wide-format printing industry.

Apply now and become part of our success story.

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