Charter Diligence is a 100% Australian‐owned SME recruitment agency and business consulting firm based in Sydney. We are an approved supplier under SCM0007 Contingent Workforce, SCM0012 TAS – Talent Acquisition, SCM0020 ICT Services & QLD Local Government Permanent and Labour Hire Services for temporary, contract and ongoing roles across all government agencies. Labour Hire License Numbers: QLD: LHL‐08961‐J1N7D & VIC: VICLHL10382. Specialising in Professional Services, Accounting and Finance, Project Management, IT/ICT, Public Sector and Government, Support Services, Retail, Technology, Engineering, Healthcare, Education and Blue Collar sectors, we pride ourselves on understanding the intricate needs of both candidates and clients. Our team, composed of experienced professionals from top‐tier backgrounds, is committed to excellence and innovation in talent recruitment and corporate advisory services.
Role Summary
As part of our strategic expansion into NSW, VIC, QLD and NT public sectors, we are seeking a seasoned Manager to join our dynamic team. This role is pivotal in sourcing, engaging, and building relationships with government agencies, and at the same time recruiting top‐tier temporary/contingent professionals for non‐executive to executive positions across various sectors.
You will be heavily involved in temporary/contractor recruitment management & delivery to continue growing the warm desk in our state government sectors. This will include servicing our existing clients, identifying new client opportunities, crafting tailored recruitment strategies, and establishing long‐term partnerships. You will be supported by 2‐3 junior staff members, providing mentorship and support, while driving business growth and performance. This role is perfect for a highly motivated agency recruiter looking to make a significant impact on government recruitment, client acquisition, placement delivery and team development under the following categories: A – Administration B – Finance C – Specialist D – Industrial G – ICT Network H – ICT management, implementation and support I – ICT Applications, databases and systems.
Key Responsibilities
* Manage the full 360° recruitment process for temporary, contract and permanent roles—this includes briefing, sourcing, screening, interviewing, reference checking, compliance onboarding, presenting candidates, negotiating offers, and maintaining strong post‐placement engagement.
* Lead, coach and support a team of 2–3 junior recruiters, setting performance KPIs, reviewing activity, delivering ongoing training, and driving a high‐performance, team‐based culture.
* Oversee recruitment delivery across key public sector panels (SCM0007, SCM0012, SCM0020, VIC, QLD Local Government), ensuring all placements are compliant with panel requirements, award rates, Fair Work, and WHS legislation.
* Manage candidate onboarding and compliance documentation, including VEVO checks, police checks, medicals and mandatory forms required under state and federal frameworks.
* Drive and support responses to RFQs, RFTs and capability requests across government agencies—prepare rate cards, tailored bios, role alignment summaries and submit via eTendering portals.
* Coordinate closely with internal finance and ops teams to ensure contractor pay and charge rates align with awards, contractual margins and Fair Work updates—particularly across blue‐coloured, white‐coloured and ICT assignments.
* Build strong relationships with existing clients, taking a consultative approach to understand hiring needs, workforce planning and providing tailored recruitment solutions.
* Develop new business across public and private sectors—proactively identifying opportunities, engaging hiring managers, running capability meetings and negotiating terms of business.
* Maintain accurate, real‐time records in the ATS/CRM and ensure reporting is audit‐ready for panel compliance and internal dashboards.
* Conduct regular market mapping and talent pooling to stay across skill shortages, project pipeline demand and shifting workforce trends across sectors.
* Represent Charter Diligence at briefings, presentations and industry networking events, supporting our brand growth and expanding our delivery reach.
* Promote diversity, equity and inclusion across all hiring processes, championing ethical recruitment practices that align with government and private sector expectations.
* Support broader operational initiatives including proposal writing, contract delivery plans, team resourcing and strategic input into national growth and expansion.
* 5+ years of recruitment agency experience in a high‐performance, client‐focused environment
* Proven experience in contract and temporary recruitment across commercial and public sectors, with exposure to executive search
* Must have hands‐on experience in white‐coloured & IT/ICT recruitment
* Extensive experience in government recruitment, including knowledge of frameworks such as Contingent Workforce, TAS, QLD Local Government and Federal Government recruitment, with strong understanding of MSP delivery models, WH&S, compliance and procurement processes
* Demonstrated success in driving performance and delivering strong hiring outcomes
* Familiarity with vendor management systems such as Beeline, Coupa and Fieldglass
* Strong business development capabilities with a proven ability to meet or exceed hiring targets while expanding the client base
* Skilled in client negotiations, with a resilient mindset and focus on developing long‐term relationships
* Excellent organisational and time management skills – able to manage multiple roles and competing priorities
* Strong communication and interpersonal skills – confident in engaging with candidates, hiring managers and stakeholders
* High emotional intelligence (EQ) – builds rapport quickly and handles sensitive conversations with professionalism
* Relevant tertiary qualification in Human Resources, Business or related discipline
* Competitive base salary package with an uncapped bonus structure that rewards recruitment efforts.
* Continuous professional development and career advancement opportunities within a leading recruitment agency.
* A collaborative and supportive work environment that values team members' contributions to shared business development and recruitment goals.
Application Process
To apply for this position, please submit your application via this job posting. In addition, kindly email the following documents to contact@charterdiligence.com.au:
* Proof of work rights in Australia
* A brief cover letter outlining your interest in the position and how it aligns with your career goals
Charter Diligence is an equal opportunity recruitment agency that provides the same benefits and opportunities for hiring and advancement to everyone without discriminating due to protected characteristics such as age, gender, sexual orientation, ethnicity, nationality, religion, disability and medical history.
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