The Venue
We are on the lookout for experienced hospitality professionals to join our family and help our business grow. Work with an experienced management team to deliver a diverse and authentic experience for our guests. The key focus of Merivale's success is our people; we build and develop strong teams to deliver excellence, ensuring continued growth and success. We invest in our people and draw on their talents, passion, and imagination to define new experiences and create a culture of opportunity and success.
The role
You will be very well organised, have exceptional communication skills and have the capability to build solid rapports with guests and Merivale colleagues. Ideally you will encompass and embrace the Merivale way of life at the same time think outside the box to problem solve. You will have a passion for team mentorship and collaboration whilst always driving guest experience from start to finish.
Your key focus will include:
Dedication and passion to deliver excellent guest engagement and VIP experience
Team management - lead, develop and drive a positive culture within the team
Managing KPIs, rostering, wage analysis and labour control
Rate management and revenue forecasting
Relationship management with key stakeholders including OTA's
Regular usage of technologies, including Hotel PMS, OTAs, POS
Responsible for end-to-end management of the Hotel, including P&L; management, risk, and compliance, Responsible for management of a team of Housekeepers, Concierge, Breakfast staff and Assistant Managers.
The Reward
At Merivale, we thrive on individuality. We want you to bring your whole self and personality to work, igniting your passion amongst the team and guests. We're a business built on great people, loving what they do. Our team enjoy a range of benefits including ongoing development opportunities, unrivalled hospitality discounts and a competitive salary of between $90,000 - $110,000.
Job Types: Full-time, Permanent
Salary: $90,000.00 - $110,000.00 per year
Benefits:
Employee discount
Referral program
Schedule:
Afternoon shift
Day shift
Evening shift