My client is a leading, multi-award-winning builder who is expanding their Client Liaison team and is seeking a polished and proactive Client Liaison Officer to join their Parramatta office. This role offers stability, career development, and the chance to work with a supportive and energetic team, just a short walk from Parramatta Station. About the Role Any customer facing experience is applicable - previous experience with a builder is not essential though relevant work history in the construction/property sector is preferred. As the Customer Service Officer, you will guide clients through each stage of their build, ensuring a positive experience from contract to handover. You'll collaborate with internal departments, councils, and certifiers, helping clients navigate the process with confidence. They have a strong focus on selling house and land packages as well as knock down re-builds Their homes range from single storey and double storey homes, mini homes (granny flats), dual living and split level. They have won a multitude of awards for their homes for NSW & Hunter Region. While not a dedicated permits role, experience with the NSW Planning Portal or residential approvals is highly regarded. What's on Offer: Full-time, in-office role in Parramatta. Flexible start times and fantastic work culture! Work with an established, award-winning residential builder. Can hire immediately or open to January 2026 start date. Paying up to $80k superannuation depending on experience. Key Responsibilities: Be the primary point of contact for clients throughout the build process. Liaise with councils, certifiers, and internal teams. Assist with documentation, approvals, and planning portal tasks when required. Deliver exceptional customer service and manage client expectations. Only shortlisted applicants will be contacted. Ellen Sutton | esutton@marble.com.au | 02 8116 2200 | 0475 931 731 By submitting your CV you agree to have read: marble.com.au/privacy