Join to apply for the General Manager - Victoria, Workers Compensation role at HAYLO People
HAYLO People are experts in Personal Injury, Safety and General Insurance recruitment. We are partnering with a large claims management provider to recruit an experienced General Manager to lead their Victorian workers compensation division.
This senior role has accountability for performance, compliance, and strategy within the Victorian Workers Compensation scheme. You will provide leadership across claims operations, governance, and stakeholder engagement, working closely with executive leadership and regulators.
Key Responsibilities
* Lead and execute the Workers Compensation strategy within the Victorian scheme.
* Accountability for claims performance, operational outcomes, and financial results.
* Ensure compliance with all Victorian legislative, contractual and regulatory requirements.
* Build and lead a high‑performing leadership team across claims and operations.
* Partner with WorkSafe Victoria and other key external stakeholders.
* Drive continuous improvement, transformation, and customer outcomes.
What You’ll Bring
* 12+ years of progressive workers’ compensation claims leadership roles.
* Strong working knowledge of the VIC scheme and regulatory environment.
* Proven capability leading large, complex claims or operations teams.
* Strong commercial, governance, and stakeholder management skills.
* Experience driving organisational change and operations improvement.
* Senior role with a large, established business with a market-leading innovative approach.
* Supportive, people‑focused leadership culture.
* Innovative organisation driving next‑generation AI initiatives in 2026.
Contact: Adam Coyne – adam.coyne@haylopeople.com.au or 0451544590
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