Are you ready to leverage your customer service, sales support, and administrative skills to build a rewarding career with Stockland?
About the role
We have an exciting opportunity at our Aura development site in Caloundra. Working closely with your Sales Professionals, take an active part in supporting across all stages of the sales process and through the customer's journey.
This full time, permanent position, is 5 days/week (including weekends), with allocated days off during the week. Along with a competitive salary package (base and super), you can earn quarterly bonuses and commission.
Some of your responsibilities will include:
· Be the first point of contact for all sales and after sales inquiries, providing initial guidance before passing them on to your Sales Professionals
· Deliver outstanding customer service to everyone who engages with Stockland
· Handle all incoming information via phone, emails, website and general inquiries
· Keep potential home buyers informed about new releases, home designs, events and promotions
· Maintain and update sales systems, processes and procedures
About you
This role offers an excellent opportunity to develop your skills in a dynamic environment, paving the way for a robust career. This position will enable you to grow and learn from the entire sales cycle. To succeed in this role;
· A solid background in customer service, with experience in sales support or administrative roles within real estate, other property developers, home builders, or retail or hospitality, where daily face-to-face customer interactions are a key part of your role
· Proficiency in delivering high-quality administrative tasks and being tech savvy
· Strong organisational skills, effective time management and the ability to demonstrate initiative
· Ability to engage and build rapport easily with a diverse range of stakeholders
· Motivation to work independently or as part of a team
· Own reliable transport and full drivers' licence are required to commute to/from work
The Stockland Proposition
At Stockland we are a community delivering outcomes that benefit the community at large. We work collaboratively and inclusively, building strong working relationships. Our portfolio is diverse and so are the opportunities for professional and career development. We are committed to providing our people with broad experiences to build a successful career.
We recognise the importance of flexibility and work life-quality and over 80% of our employees have informal or formal flexible work arrangements. Additionally, Stockland has a strong commitment to achieving the best outcomes through an inclusive and collaborative culture. Our customers come from diverse backgrounds and we want our teams to reflect this.
We offer competitive remuneration and benefits. Benefits include free to access or subsidised lifestyle, health, well-being and financial services products.
Due to the permanent nature of this role, we can only accept applications from Australian Citizens, Permanent Residents or Open Work Visa holders with more than 12 months validity from their role start date.
Apply today – Stockland – a better way to live
Agencies should note that unsolicited resumes will not be accepted for this position and Stockland will not pay any fees related to resumes that are submitted directly to hiring managers and not through our approved process. Where appropriate, the Careers @ Stockland Team will work with our preferred panel of agencies to source candidates for roles. Please submit any queries relating to the approved process of submitting candidate resumes or Stockland's preferred agency panel to ************************