Job Description:
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As a Medical Receptionist, you will be the first point of contact for patients and visitors. Your role will involve delivering exceptional customer service, handling cash transactions, and processing patient accounts.
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About the Role:
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This position is based at our Rockhampton site, with regular rostered shifts between 6:30am-6pm. You will work closely with our team to provide high-quality service to patients, referrers, and doctors.
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Key Responsibilities:
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* Meet and greet patients, answering questions and providing information
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* Process cash transactions, including Medicare and Health fund claims
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* Update patient records and maintain accurate databases
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* Liaise with referrers, doctors, and patients to deliver medical results
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* Participate in staff meetings and training sessions
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Requirements:
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To be successful in this role, you will need:
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* Aptitude for understanding medical terminology
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* Excellent communication and interpersonal skills
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* Strong computer skills and knowledge of booking systems
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* Ability to work effectively in a fast-paced environment
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* Integrity, respect, and professionalism
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Benefits:
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We offer a range of benefits to support your well-being and career development:
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* Paid parental leave
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* Discounted health insurance and gym memberships
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* Salary sacrificing options
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* 9-day fortnight flexibility
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* Uniforms provided
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* Job stability
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About Us:
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We are committed to delivering high-quality diagnostic imaging services to our patients. Our team is dedicated to providing exceptional care and support.
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Contact Information:
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Please submit your application by selecting 'Apply'. Any questions? Please reach out to our Talent Acquisition Team.