Job Title
We are seeking a Senior IT Solutions Architect to drive the success of our sales efforts by designing and delivering cutting-edge IT infrastructure, cloud platforms, end-user computing, cybersecurity, and enterprise networking solutions.
You will be the trusted advisor to customers, bridging their business needs with our technology solutions.
The ideal candidate will have extensive solution architecture experience in both delivery and pre-sales, a proven track record of achieving annual sales targets, and strong background in business requirements gathering and technical documentation.
Key Responsibilities
* Drive Sales Success through strategic solution design
* Partner with Account Managers and Business Development Managers to identify and qualify opportunities
* Support tender submissions and sales enablement activities
* Design & Deliver Solutions for customers
* Present technical solutions clearly to both technical and non-technical audiences
* Build Lasting Relationships with customers
* Act as a trusted advisor to customers, building strong, sustainable relationships
* Conduct discovery audits and service delivery discussions
* Handle customer inquiries and issues with professionalism and urgency
* Stay current with emerging technologies, vendor certifications, and industry trends
Required Skills and Qualifications
* Extensive solution architecture experience in both delivery and pre-sales
* Proven track record of achieving annual sales targets
* Experience with Managed Services Providers serving mid-market customers (50-1000 seats)
* Strong background in business requirements gathering and technical documentation
* Bachelor's degree in Technology/Information Systems or similar
* Industry certifications such as CISSP, TOGAF, ITIL, PRINCE2
* Advanced technical certifications from vendors such as Microsoft, Fortinet, HPE, Veeam, Tenable, SentinelOne etc.
Technical Skills
You'll need deep expertise across multiple technology domains:
* Cloud and Infrastructure: Azure, AWS (IaaS, PaaS), Hyper-V, VMware, Backups and Disaster recovery solutions
* Cybersecurity: SOC, SIEM, MDR/EDR/XDR, vulnerability management, NIST, Essential 8
* Networking: SD-WAN/SASE, NGFW, WiFi, Fibre, NBN, Starlink, 5G
* Modern Workplace: Microsoft 365, Entra ID, Intune, Teams, Azure Virtual Desktop, Citrix
* Unified Communications: SIP, 8x8, Teams, Zoom