Customer Support Coordinator
We are seeking a Customer Support Coordinator to provide top-notch support to our customers. This hybrid role involves responding to help desk tickets, collaborating with various internal teams, and applying web development skills.
About the Role:
* This is a dynamic opportunity for someone who enjoys working in a fast-paced environment and has excellent communication abilities.
* The ideal candidate will have experience in supporting SaaS solutions and possess a strong problem-solving mentality.
In this role, you will be responsible for providing exceptional support to our customers through multiple channels including email, phone, and chat. You will also work closely with other teams such as sales and marketing to ensure seamless customer experiences.
Key Skills:
1. ?Technical expertise in resolving complex technical issues using analytical reasoning
2.