Founded in 2016, Overdose works in a partnership format with a select group of clients looking for innovation and accelerated growth in a competitive digital landscape.
Overdose. connects unique local talent, entrepreneurial thinking, and global expertise to help merchants grow through aligned digital services for sustained business success.
We call this Complete Commerce.
We're AI-first, leveraging AI to enhance decision-making, streamline delivery and drive measurable growth for our clients. From marketing automation to predictive analytics, AI underpins how we design, deliver and optimise client solutions.
We prioritise creating a safe and supportive space where our team members can foster value-based relationships with our clients and partners. This environment forms the foundation of our collaborative efforts, propelling us to think bigger and challenge the status quo.
About the Role
The Commercial Manager owns the middle of the sales funnel and is accountable for progressing opportunities from first contact through to a fully qualified pipeline entry. Leads may originate from inbound, events, prospecting, or partner channels.
You will work closely with each channel owner, nurture leads into opportunities, qualify them, shape next steps, and lead commercial engagement through the pitch process. You'll coordinate the right discipline leads across the business, manage momentum, and ensure a clear commercial pathway. You will also collaborate with the Marketing & Demand Gen team and Platform Partners to support campaigns, events, and thematic outreach.
This role suits someone with strong commercial instincts, high ownership, and the ability to move opportunities forward with clarity and confidence.
Job Requirements
* Experience in a digital, marketing, or eCommerce agency environment.
* Hands-on understanding of paid channels: Meta, TikTok, Snapchat, YouTube, Google Ads, and Amazon.
* Comfortable interpreting performance data to understand audience behaviour, funnel movement, and the relationship between spend and revenue outcomes.
* Strong grasp of ecommerce or general economic growth levers; able to confidently discuss how channel investment impacts acquisition, retention, ROAS, and business performance.
* Able to translate marketing insights into concise commercial conversations with prospects.
* Confident running early discovery, qualifying opportunities, and coordinating subject matter experts across media, creative, and technical teams.
* Highly organised with the ability to manage multiple opportunities and maintain clear next steps.
* Familiar with CRM processes, forecasting, and pipeline discipline.
Nice-to-Have
* Exposure to selling or supporting SaaS or platform solutions.
* Understanding of ecommerce environments and how brands scale through channel, onsite, and retention investment.
* Ability to communicate clearly with marketers, technical teams, and executive stakeholders.
If you don't tick every single box but are an experienced commercial professional excited about eCommerce and AI-driven growth, we'd still love to hear from you.
Job Responsibilities
* Lead progression & mid-funnel ownership: Manage opportunities from lead assignment to qualified pipeline using structured qualification and discovery.
* Drive commercial engagement: Coordinate pitches, align internal stakeholders, and manage timelines, next steps, and prospect communications.
* Pipeline growth: Build and sustain a balanced regional pipeline by progressing inbound, partner-referred, and self-generated leads.
* Proposal & scope creation: Collaborate with discipline leads to craft proposals, scopes, and commercial documentation aligned with prospect needs.
* Present capabilities: Confidently represent Overdose in discovery calls, workshops, and pitch meetings, tailoring narratives to industry, use case, and stakeholder priorities.
* Campaign & GTM collaboration: Partner with Marketing and Demand teams on monthly themes, campaigns, and local GTM activities; ensure timely follow-up on all SQLs.
* Market feedback: Provide structured feedback loops on lead quality and market signals to refine targeting, messaging, and content.
* Event coordination: Execute local market events (executive lunches, Masterclasses, webinars, partner sessions), managing setup, invites, follow-ups, and commercial outcome tracking.
* Commercial relationships: Own relationships with new clients, identify cross-sell/upsell opportunities, and orchestrate smooth handovers into delivery teams.
* OTE bonus structure.
* Hybrid working arrangements.
* Two Wellness Days per year.
* Annual training allowance.
* Opportunity to learn from global ecommerce leaders.
* Birthday leave within your birthday month.
* Continuing education through recognised programs.
* OD Parental Leave policy and support.
* A team of great humans to work with each day.
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