Specialist Technician Candidates - Technical Support to Schools Program
Bytewize is seeking highly experienced IT professionals to fill contract and ongoing employment positions within our company. Successful candidates will be employed by Bytewize to provide ongoing technical support services to the Department of Education through the Technical Support to Schools Program (TSSP). Bytewize has been in business for over 25 years and is a long-standing panel member of the TSSP.
Note: These are not entry-level positions. All candidates must have a minimum of 5 years' industry experience, including previous experience within the TSSP program, extensive experience within the education sector, or equivalent corporate industry experience.
Roles and Responsibilities
1. Manage IT infrastructure within Department of Education schools.
2. Administer school network and server infrastructure.
3. Provide ICT support services to staff and students in large ICT-based learning environments.
Essential Technical Skills
* Manage and service Windows and Apple devices on an enterprise scale.
* Administer and support Hyper-V virtualized server environments.
* Administer various Windows and Linux servers.
* Manage cloud services (Google and Microsoft).
* Mobile Device Management administration and deployment.
* Enterprise network administration skills, including Cisco and HP switches.
* Administer Cisco wireless network technologies, including controllers and access points.
* Excellent communication skills.
* Support enterprise volume desktop and notebook computers.
* Experience in SOE and image deployment, with advanced troubleshooting skills.
* Previous experience in educational settings or similar enterprise environments.
* Knowledge of Department and TSSP initiatives is highly regarded.
* Experience with planning and managing 1:1 and BYOD devices at an enterprise scale.
* Ability to plan and deliver ICT professional development sessions.
* Technical documentation writing skills.
Personal Attributes
* Motivated professionals capable of working autonomously or in teams.
* Strong problem-solving skills and resourcefulness.
* Punctual, reliable, and organized.
* Excellent interpersonal skills and passion for ICT.
* Ability to follow technical instructions and documentation accurately.
* Systematic troubleshooting and fault-finding skills.
* Australian citizenship or permanent residency.
* Valid driver's license and reliable vehicle.
* Police and background checks required.
Remuneration and Benefits
* Pay rate depends on skills and experience.
* Performance reviews for pay adjustments.
* Salary range: $90,000 - $110,000 (pro-rata for part-time).
* Options for ABN or TFN contracts or salary payments.
* Part-time and full-time roles available.
* Additional benefits: company vehicle, training, and development.
Application Process
Apply via the online job board and also send your resume directly to: employment@bytewize.com.au. Ensure your application is received by submitting your resume directly to the email.
For questions or more information, contact us via email or call our office. Visit www.bytewize.com.au for contact details and vacancies.
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