This is an exciting opportunity to work in a dynamic and fast-paced environment. As a Marketing & Operations Coordinator, you will be responsible for managing daily orders, responding to customer enquiries, and optimising Google Ads and social media campaigns.
The role involves supporting our bike rental program across BikeRental.cc, including logistics, fleet coordination, and customer handovers. You will also assist in website content management and updates, as well as support B2B communication with our retail dealer network.
You will play a key role in coordinating and attending cycling events and activations, including setup and pack down. This may involve occasional weekend work and travel, including attending the Tour Down Under.
About the Role
* Job Function: Marketing and Sales
* Industries: Wholesale Import and Export
Key Responsibilities:
1. Manage and pack daily orders through PDL.Bike
2. Respond to customer enquiries across our platforms (email, website, social media)
3. Manage and optimise Google Ads, social media content, and digital marketing campaigns
4. Support our bike rental program across BikeRental.cc, including logistics, fleet coordination, and customer handovers
5. Assist in website content management and updates (Shopify)
6. Support B2B communication with our retail dealer network
7. Coordinate and attend cycling events and activations, including setup and pack down
8. General day-to-day support across the business
About You:
* Comfortable working across digital and physical tasks
* Proactive, organised, and willing to learn
* Strong communication skills and customer-focused mindset
* Background in marketing, ecommerce, or customer service is a plus
* Cycling knowledge is an advantage, but training will be provided