Customer Support Specialist
This role will see you as the primary point of contact for clients and supporting agents with tasks such as banking, purchasing, reporting, reconciling accounts, creating marketing collateral, and preparing contracts.
* Manage lead pipelines and prospect new business opportunities
* Provide administrative support to sales teams
* Assist with sales listings, ensuring a smooth campaign execution
* Respond to inquiries, schedule appointments, and prepare advertising materials
About You
To succeed in this role, you will have:
* Previous experience in an administrative capacity within a fast-paced environment
* A commitment to delivering exceptional customer service
* A creative flair, both written and visually, with an interest in the real estate industry
* Proficiency in Microsoft Office, strong verbal and written communication skills
* The ability to thrive in a collaborative and results-driven work environment
* Strong attention to detail, prioritization, planning, and meeting deadlines
* The drive to positively impact clients and communities
Key Responsibilities:
* Banking and finance management
* Purchasing and procurement coordination
* Marketing and advertising creation
* Sales listing and contract preparation
Required Skills:
* Administrative experience in a fast-paced environment
* Exceptional customer service skills
* Creative writing and design abilities
* Microsoft Office proficiency
* Strong verbal and written communication skills
Benefits:
* Collaborative and dynamic work environment
* Opportunities for growth and professional development
* Competitive compensation package