The Role
We are Universal Music Australia (UMA), part of the Universal Music Group — the world's leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We operate a broad array of businesses across recorded music, music publishing, merchandising and audio-visual content in more than 60 countries.
We're looking for a couple of detail-driven Operations & Inventory Coordinators to support the day-to-day physical operations across Universal Music Australia's supply chains, including Wholesale, Ecommerce (D2C) and Global distribution. These roles support end-to-end physical product management from scheduling through to final delivery across local and international new releases and back catalogue titles.
These roles are both 12-month contracts, please note we have two positions available.
What You'll Do
Supply Chain & Inventory
* Support end-to-end management of physical product from scheduling through to final delivery
* Maintain accurate release schedules, inventory systems, master data and stock turnaround timelines
* Manage high-volume catalogue scheduling, stock reservations, pre-orders, consignment stock and ongoing product maintenance
* Assist with ordering, tracking and receipting of locally manufactured and imported product
* Support KPI delivery across catalogue accuracy, obsolescence, ordering and fulfilment
* Contribute to departmental projects and continuous process improvement initiatives
Physical Product, Ecommerce & Distribution
* Process and maintain physical products across UMG AU systems, including product setup and purchase orders
* Coordinate local manufacturing and international imports, managing costs, contracts and turnaround times
* Coordinate D2C and intercompany export orders across multiple international markets
* Work closely with 3PL, manufacturing and distribution partners to ensure inbound accuracy and on-time delivery
* Support merchandise inventory, reconciliation and invoicing where required
* Maintain operational tools, schedules and documentation to support clear team communication
Global & Wholesale Support
* Support the delivery of global physical products via international warehouse and distribution networks
* Maintain accurate product setup across formats, bundles, exclusivities, pre-orders and release timing
* Support stock re-ordering, range reviews, deletions, invoicing and destruction processes
* Assist with artist, tour, promotional and sample stock ordering and delivery
Stakeholder & Team Support
* Liaise with internal teams including Ecommerce, Sales, Labels, Manufacturing, Finance and Distribution
* Support inventory procedures, documentation and reporting across all processes
* Assist with supplier invoice queries and stock receipting as required
About You
* Intermediate Excel skills
* Excellent attention to detail with strong organisational skills
* Strong system aptitude and ability to understand end-to-end process flows
* Experience in physical media manufacturing or supply chain operations is an advantage
* Strong communication and problem-solving abilities
* Comfortable working to tight and changing deadlines in a fast-paced environment
* Professional, customer-focused approach with internal and external partners
* Tertiary qualification preferred but not essential
* Background in delivery of physical and/or digital audio-visual products
About Us
* A unique opportunity to grow your career in a supportive, motivated and ambitious team
* Join the world's leading music company
* All the perks of working in the music industry (yes — live music)
* Two paid U-Days per calendar year to spend however you like
* Strengths-based learning and development opportunities
* And much more…
Job Category:
Manufacturing, Logistics & Supply Chain