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Chief experience officer

Melbourne
beBeeCustomer
Posted: 22 January
Offer description

**Functions Manager Job Description**


A leading hospitality firm is seeking a Functions Manager to oversee food and beverage operations at the esteemed Victoria Racing Club. This role is critical during a transition, aimed at enhancing guest experiences through premium service on race days and events.


This position plays a pivotal role in driving business growth by delivering exceptional customer experiences, ensuring seamless event execution, and fostering strong relationships with key stakeholders.


Key Responsibilities:



1. Oversee daily food and beverage operations including menu planning, inventory management, and staff supervision.

2. Develop strategies to increase revenue through effective sales techniques, promotions, and marketing initiatives.

3. Maintain high standards of quality control throughout all aspects of the operation. Ensuring timely delivery of services while maintaining attention to detail.

4. Liaise closely with cross-functional teams such as Sales & Marketing for comprehensive market research data analysis along operational adjustments needed prior large-scale happenings&
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