The Company This diversified, highly respected Healthcare Services organisation are market leaders in the field and provide a diverse range of essential Health Services covering a number of hubs and Health networks nationally. With continued investment into resources in equipment, technology and human capital, this Health network has been experiencing massive growth over the last 5 years. The role To start ASAP, this is a fantastic opportunity which will enable you to become part of a close knit and high performing AR team, reporting to the Collections Manager. This full-time temp to permanent position is office based initially, but after training phase has flexible hours with a 50/50 split on work from home office. On offer is alternating 2 days at home/3 days in office one week, and 3 days at home/2days in office the next week. The role will be comprised of; Duties Collections Inbound and outbound calls to patients re overdue invoices Sending/Preparing patient debt letters / emails Tracking progress / reporting requirements Other collections tasks as needed Resolving/Investigating overdue accounts Reconciliation of patient accounts (i.e. reconciling the General Ledger to the Aged Debtor Trial Balance) Effectively communicate status of outstanding fees Monitor debtor balances/outstanding payments. Skills & experience The successful candidate will ideally have had AR experience in a Consumer facing collection’s role (e.g Utility. Insurance, Health sectors) however candidates with high volume experience from other industries are also encouraged to apply as full training is provided. Your skills will also include; Commitment to outstanding customer service Excellent written/verbal communication skills Strong organisational skills Systems savvy Benefits Flexibility – work from home Highly Competitive salary Ongoing training How to Apply Please apply through the link below or email nmcgain@fourquarters.com.au. Please note, only shortlisted candidates will be contacted.