Clinic Trainer/ Assistant Manager
Inner Suburbs Melbourne VIC
As an Assistant Clinic Manager and Trainer with Laser Clinics Australia, you are passionate about leading and developing your team to success. Your role will be to provide expert hands-on treatments to clients, plan and deliver technical training and assist with clinic management duties._
Your Responsibilities:
Coaching, supporting, and mentoring your team
Onboarding and inducting new team members
Developing and fostering a positive, high-performance culture
Skin, laser, and Skinstitut product expert
Upskilling your team in specialist product knowledge
Providing outstanding customer service to clients
Assisting in clinic operations such as rostering, banking, end-of-day procedures, stocktake
Performing Laser Hair Removal and Advanced Laser, Skin & Body Treatments
Assessing and tracking clinic and individual training needs and performing monthly staff performance reviews
Planning and delivering technical training to business and therapists requirements
Ensuring the team is sufficiently skilled to perform treatments
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Your Background/ Qualifications:_
Demonstrated experience as a successful Experienced/Senior Therapist
Superior customer service and retail skills with a focus on achieving sales targets
Management and Training experience highly regarded
Excellent communication skills and the ability to drive a positive team culture
Advanced Laser and skin treatments experience is desirable
Highly motivated with a can-do attitude!
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Culture & benefits:_
Small family business with the ability to grow and develop your own team
Bonuses, incentives, product discounts, uniforms, and free skin & laser treatments + discounted injectables
Remuneration package well above industry standard
Secure and long-term career opportunity with an industry leader
Supportive, open, and team-oriented mentoring from owners
Opportunities for career progression and advancement
4-day work week with a focus on work/life balance
Regular team social events and dinners
Dedicated training team, catered to support you and your continued education
An invitation to our Annual Black-tie Gala Dinner for top performers, held at a surprise location
If you are a dedicated and passionate beauty professional with a passion for all things skin and have the motivation to take your career to the next level, then we would love to hear from you!_