Provide high quality administrative support across multidisciplinary groups within the Respiratory and Sleep departments including Directors, management and patients and their families. Fostering a culture of collaboration, empathy and a positive attitude, the Respiratory and Sleep departments aim to optimise health journeys for all children at QCH.
About The Team
The Respiratory and Sleep Medicine Department at the Queensland Children's Hospital provides specialised care for children and young people with respiratory and sleep-related disorders. Our services encompass the management of conditions such as asthma, cystic fibrosis, and sleep apnoea. We deliver comprehensive diagnostic testing, including sleep studies and lung function assessments, to support accurate diagnosis and treatment planning. Through our programs at QCH and outreach clinic locations, we are committed to optimising health outcomes and improving the quality of life for children and young people across Queensland.
About The Role
In this role you will deliver quality outcomes for children, young people and families (Leader of Self) in accordance with the Children's Health Queensland Leadership Excellence Framework and the Queensland Public Service and the CHQ values. Your contribution will include:
Deliver high-quality, confidential administrative support to the Respiratory and Sleep Teams, including Directors, Medical Officers, Nursing Staff and Administrative personnel.
Manage high-volume phone calls and generic email inquiries for the Respiratory and Sleep Teams.
Work independently, exercising discretion in the absence of decision-makers to resolve conflicts, meet deadlines, set work priorities and coordinate meetings and appointments.
Contribute to the development, implementation, review and maintenance of internal systems processes, and work practices, including waitlist and referral management as well as clinic coordination
Prepare and distribute meeting agendas, arrange conference rooms, facilities, and equipment and accurately record and distribute meeting minutes.
Accurately enter patient demographics, Medicare details, and health fund information into clinical computer systems such as HBCIS and ieMR, ensuring all data is recorded to the highest standard.
About Children's Health Queensland Hospital and Health Service (CHQ HHS)
Children's Health Queensland is a recognised leader in paediatric healthcare, teaching and research, delivering a full range of clinical services and training, tertiary and quaternary care and health promotion programs to children and young people from across Queensland and northern New South Wales.
Our interprofessional workforce of more than 5,000 people deliver responsive, integrated and internationally recognised person-centred care through a network of services and facilities, including the Queensland Children's Hospital, Jacaranda Place, Ellen Barron Family Centre, our Child and Youth Community Health Service, our Child and Youth Mental Health Service, and other statewide services and programs including specialist outreach and telehealth services.
Inclusion and diversity
To encourage inclusive practices in recruitment, we are committed to increasing our Aboriginal and Torres Strait Islander Health Workforce and building inclusive cultures that respect and promote human rights and Workforce Diversity and Inclusion. CHQ is an equal opportunity employer.
Some of the great benefits of working at CHQ HSS
Benefits
If you're looking for a rewarding career, and you're excited to contribute to the development of Australia's best paediatric health service, come and join the team at CHQ and enjoy a range of benefits including:
Opportunities for professional growth and development
Competitive renumeration
Annual pay increases
12.75% employer superannuation contribution
17.5% annual leave loading
Salary packaging
Employee wellness and assistance program
Work/life balance, variety, and flexibility
You can find out more about why it's so great to work at CHQ HHS here .
Occupational group Administration