Join to apply for the Senior QA Analyst role at RMIT University
The Senior QA Analyst is a technically QA focused role within the Information Technology Services (ITS) function. The position applies quality engineering principles to uplift QA practices across projects, platforms, and business-as-usual (BAU) activities.
The Senior QA Analyst will design, build, and maintain test automation frameworks, integrate QA activities into CI/CD pipelines, and promote a shift-left mindset across the software delivery lifecycle. They will also manage and perform testing activities, including manual testing, test planning, defect management, and reporting, to ensure solutions meet both functional and non-functional quality standards.
Working closely with Developers, Business Analysts, QA colleagues, and other stakeholders, the Senior QA Analyst will foster a collaborative approach to delivering quality outcomes. They are expected to be self-driven learners with a genuine hunger to stay current with new tools, frameworks, and techniques, and to share their knowledge through coaching and well-documented processes.
About You
To be successful in this position, you’ll have, as a minimum:
- Minimum 5 years’ experience in Quality Assurance, with expertise in both manual and automation testing in Agile and Waterfall environments.
- Hands-on experience testing Salesforce applications (Service Cloud, Lightning, Classic) across profiles, permission sets, and environments (QA, SIT, UAT). Skilled in configurations, SOQL, and presenting UAT showcases.
- Experience testing Salesforce integrations with external systems using APIs, MuleSoft, and tools like Workbench to validate data flow and functionality. Strong experience with API and performance testing tools (e.g., Postman, JMeter, K6) and willingness to adopt new tools where appropriate.
- Ability to apply the Test Pyramid principles to optimise test coverage and efficiency.
- Demonstrated capability to work collaboratively with developers, BAs, and other stakeholders to improve quality outcomes.
- Strong communication skills, with the ability to coach, mentor, and document processes for knowledge sharing.
- Broad technical acumen across application platforms, cloud infrastructure, and development frameworks.
- Proven ability to adapt to changing priorities, manage multiple initiatives, and deliver within deadlines.
- Commitment to self-driven continuous learning and staying abreast of industry trends in QA and test automation.
Please submit your CV addressing your suitability for this position.
RMIT is an equal prospect employer committed to being a child safe organisation. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.
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📌 Senior QA Analyst
🏢 Rmit University
📍 Melbourne