Since Vulcan was founded in 1995, we have become Australasia’s highest performing metals distributor and processor. Our sustained growth is the product of superior service and dedication to continuously improving to every facet of our business.
At Vulcan, we believe that being a diverse and inclusive workplace makes us better in every way. We are proud to have a diverse team from over 70 different countries and more than 90 different ethnicities from across our sites.
About the Role:
In this office-based role, you’ll be the first point of contact for our customers, playing a key part in delivering excellent service and providing vital operational support to our Aluminium division.
What you will be responsible for:
* Handle inbound calls and emails professionally
* Process orders and quotes accurately
* Follow up with customers to ensure satisfaction
* Support the sales team with business development
* Build strong customer relationships, including occasional visits
* Assist with stock and inventory management
* Perform general admin and branch support tasks
Requirements
* Previous customer service and sales experience (preferred but not essential)
* Ability to work independently and part of the team
* Attention to detail
* Intermediate computer skills
Please note, as health & safety is important to us, you will be asked to complete a pre-employment drug screen if you are to be successful.
Benefits
* On the job training
* Employee Assistance Programme
* Professional but relaxed company culture
* Generous parental leave policy
If the above sounds like you, please submit your details through the application form, and we’ll be in touch ASAP. We’d love to hear from you!
Please note you must either reside in Australia or hold a relevant work visa to be considered for this role.