Expression Australia is a not-for-profit organisation dedicated to supporting the Deaf and hard of hearing community and building inclusive pathways for people from diverse backgrounds. We're driven by purpose and proud of the difference we make in people's lives every day.
The Role
We're seeking a proactive and relationship-focused Sales & Client Relations Specialist to join our Language Services team. In this role, you will drive new business opportunities while nurturing long-term partnerships with existing clients. You'll manage the full client lifecycle from quoting and invoicing to relationship management, while working closely with both the Marketing Team and the Customer Services Team to strengthen campaigns, enhance client experience, and ensure sales targets are met.
What You'll Do
* Generate and convert new business opportunities.
* Build strong, lasting client relationships and provide excellent customer service.
* Manage client accounts, quotes, invoices, and documentation with accuracy.
* Collaborate with Marketing and Customer Services to track outcomes, improve processes, and share client insights.
* Represent Expression Australia at external meetings and events.
* Support business growth through market feedback and stakeholder engagement.
What You Bring
* Experience in sales, client relations, or business development.
* Strong interpersonal, communication, and negotiation skills.
* Ability to manage accounts and deliver on client needs.
* A collaborative, solutions-focused approach.
* Auslan proficiency (Diploma or equivalent/native signer) is highly desirable.
* Current NDIS Worker Clearance, WWCC, and completion of the NDIS Orientation Module (can be obtained prior to start).
Why Join Us?
* Purpose-driven work that makes a community impact.
* Hybrid working and flexible arrangements.
* Salary packaging benefits to increase your take-home pay.
* Ongoing training and professional development.
* Supportive, inclusive and values-based culture.
How to Apply
If you are passionate about building connections, driving growth, and contributing to an inclusive future, we'd love to hear from you.
Role Type Company Overview
Established in 1884, Expression Australia is a not-for-profit organisation created by and for the Deaf Community. We empower people who are Deaf, hard of hearing to overcome barriers in their life and choose how they want to live.
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