About the job Data Entry Operator (Remote) - Typing
Job Responsibilities:
* Processes inbound complaint system fulfillment
* Uses a knowledge database and follows standard operating procedures (SOP) to respond to various requests
* Navigates multiple computer systems and applications
* Documents each contact in a database
* Performs other duties as assigned
Qualifications:
* High School diploma or GED and at least 3 years of professional experience OR
* Associates Degree and at least 1 year of professional experience OR
* Must have an active Public Trust Security clearance.
* Attention to detail with a high level of data entry accuracy
* Ability to follow documented guidelines and procedures, including strict adherence to privacy guidelines when accessing secure systems
* Efficient typing (40 WPM) and computer skills including experience with outlook, MS Word and Excel
* Must possess excellent time management skills and dependability to meet daily quotas and required goals or deadlines
* Able to work an 8 hours shift between the hours of operation 8am 8pm Monday through Friday based on business needs
#J-18808-Ljbffr