Role Overview
Are you a passionate leader ready to make a meaningful difference in people's lives? As a Customer Service Manager in Debt and Property Services, you will drive the delivery of critical housing solutions, supporting both customers and frontline staff.
We are committed to flexible work arrangements, career growth opportunities, and fostering a diverse and inclusive workplace that represents the wider Queensland community.
As a Customer Service Manager in Debt and Property Services, you will lead a team driven to provide high-quality home purchase assistance, manage home loan arrears, and oversee properties under shared equity agreements.
Your leadership will play a key role in connecting people with the tools, knowledge, and options they need to overcome housing challenges. You will also drive continuous improvement by fostering innovation, efficiency, and collaboration to strengthen the services we provide.
You will build trusted partnerships with internal teams, stakeholders, and customers, provide expert advice on housing services, develop tailored solutions to meet customer needs, and empower your team through mentorship.
There are no mandatory qualifications required for this role, making this the perfect chance for someone who is passionate, proactive, and committed to building a better future for Queenslanders.
Benefits
* Flexible work arrangements to support your work-life balance.
* A commitment to your professional development through training and career growth opportunities.
* Participation in diversity and inclusion initiatives, empowering you to thrive in a safe and respectful workplace.
Occupational group: Administration
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