Job Title: Specialist Technician - Technical Support to Schools Program
Bytewize is a long-standing panel member of the TSSP, established in ****. We are seeking highly experienced IT professionals to join our team in both contract and ongoing employment positions.
Required Skills and Qualifications
* A minimum of 5 years of industry experience
* Previous experience within the TSSP program
* Extensive experience in the education sector
* Equivalent senior-level corporate IT support experience
Job Description
As a Specialist Technician - Technical Support to Schools Program, you will be responsible for managing and maintaining ICT infrastructure in schools, supporting both staff and students, and administering complex enterprise environments.
* Manage and maintain ICT infrastructure across Department of Education schools
* Administer and support school networks and server environments
* Provide ICT support services in large, technology-driven learning environments
* Collaborate with school leadership teams and deliver ICT professional development when required
Essential Technical Skills
* Hyper-V virtualisation administration
* Administration of Windows and Linux-based servers
* Cloud service administration (Google Workspace & Microsoft 365)
* Mobile Device Management (MDM) deployment and administration
* Advanced enterprise networking (Cisco & HP switching)
* Cisco wireless technologies (controllers, APs)
* SOE and image deployment, with advanced troubleshooting skills
* Experience supporting large fleets of desktops and notebooks
* Experience with 1:1 and BYOD device planning, deployment, and management
* Strong technical documentation skills
Personal Attributes Required
* Ability to work independently and as part of a team
* Strong problem-solving and escalation skills
* Punctual, reliable, and well-organised
* Excellent people and communication skills
* Systematic troubleshooting approach
* Eligibility to work in Australia (citizen, PR, or permanent visa)
* Current driver's licence and reliable motor vehicle
* Willingness to undergo police and background checks
Benefits
* Salary range $90,000 – $110,000 (pro-rata)
* Top rates guaranteed, based on skills and experience
* Regular performance-based salary reviews
* Flexible employment options: contract, casual, or permanent
* Part-time and full-time positions available
* Access to salary packaging options
* Company vehicle opportunities (role dependent)
* Ongoing training and professional development