Job Title: Customer Service Representative
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This is a role within our contact centre where you will be accountable to the team leaders and manager for undertaking inbound and outbound contact and administrative processes while providing accurate responsive and timely client services. You will also be responsible for recording information pertaining to clients and modelling behaviours aligned with our service values.
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Key Responsibilities:
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* Undertake inbound and outbound contact and administrative processes as required
* Provide accurate responsive and timely client services
* Record information pertaining to clients
* Model behaviours aligned with our service values