Key Responsibilities
* Provide excellent customer service with a friendly and professional attitude.
* Support sales and membership growth through consistent processes and knowledgeable guidance.
* Assist with member sign-ups, changes, and account management.
* Follow company policies related to pricing and discounts.
Welcome Station and Sales Performance
* Provide excellent customer service with a friendly and professional attitude.
* Support sales and membership growth through consistent processes and knowledgeable guidance.
* Assist with member sign-ups, changes, and account management.
* Follow company policies related to pricing and discounts.
Wash Station Service
* Follow safety procedures and maintain a clean, organized wash area.
* Assist with vehicle preparation, including identifying preexisting conditions.
* Operate wash equipment safely and efficiently.
* Communicate effectively with team members and management regarding operational issues.
Convenience Station
* Engage with customers professionally to ensure a positive experience and encourage Google reviews.
* Manage member accounts, including cancellations, plan changes, and overall member experience (CX).
* Stock and organize detail centers to maintain accessibility and inventory accuracy.
* Empty trash cans regularly and maintain clean work areas.
* Maintain vacuum stations by checking for clogs and emptying canisters.
* Perform general site upkeep, including trash pickup, weed removal, and other maintenance tasks to ensure a clean and safe environment.
General Duties
* Maintain professional conduct and adhere to uniform standards at all times.
* Perform opening and closing duties to ensure smooth operations.
* Clean and maintain the tunnel to ensure safety and operational efficiency.
* Prepare towels and other necessary materials to support daily operations.
If you're ready to take the wheel and drive performance across a growing territory, we want to hear from you.
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