Overview
Retail Supervisor/Visual Merchandiser - Burwood at City Beach. City Beach values individual style, teamwork, authenticity, adaptability, and a desire to exceed expectations.
We stock brands across surf, skate, streetwear, and fashion. Our stores connect customers to events, influencers, and trends, helping them live life on their terms.
Responsibilities
- Providing a superior customer experience for each person who walks through the store.
- Managing the movement of stock to reduce shrinkage and optimise sales.
- Filing and tidying the shopfloor and getting the store set up for promotions and sales.
- Work closely with the store leadership team to deliver on performance objectives with respect to the retail KSIs (Sales, People, Audit & Compliance, Visual Merchandising, Wages).
- Demonstrate strong product knowledge and be able to research and describe product features and advantages.
- Recommend, select, and help locate product based on customer needs or desires.
- Run shifts as required including opening and closing the store premises, cash handling and maintaining store security.
- Provide effective leadership on days where you are required to run a shift.
- Support the store leadership team by assisting with assigned tasks.
Qualifications
- Experience in a retail customer service role.
- Supervisory experience within retail or hospitality is highly desirable.
- A strong focus on delivering outstanding customer service.
- Ability to work in a fast-paced environment and multi-task to provide service for multiple customers.
- Energetic and enthusiastic approach to store operations with a personable approach to customers.
Benefits
- 40% team member discount for you, your friends and family.
- Discounts and memberships through partnerships (e.g., gym memberships, health insurance, and wellness programs).
- Access to Employee Assistance Program.
- 7% discount on private health insurance.
- Discounts at select venues and services.
- In-store competitions and sales incentives.
- Gift cards for major milestones and yearly anniversary certificates.
- A monthly day off (4-day week once a month).
- Bonuses based on sales & customer service levels.
- Paths for progression within Stores, Head Office, or Distribution Centre.
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Sales and Business Development
Industries
- Retail
City Beach is committed to building a diverse workforce and an environment that respects and empowers individual differences. All applicants are treated with dignity and respect.
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📌 Retail Supervisor/Visual Merchandiser - Burwood
🏢 City Beach
📍 Burwood Council