Two brand new roles for enthusiastic and experienced people leaders
2 x full time, ongoing positions
Shaping safer streets and stronger community connections
$101,985 - $110,964 per annum plus Super and RDOs
We're currently seeking two experienced and energetic leaders to join our Civic Services team as Supervisor Parking Services.
About The Role
In this role, you'll guide and support one of our two Parking Officer teams to deliver a proactive, community‑focused parking enforcement service across Boroondara. You'll provide daily supervision, mentor officers in the field, ensure high standards of compliance, and contribute to a culture centred on safety, integrity and exceptional customer service.
This role operates in a dynamic environment, working closely with internal teams and external partners including Victoria Police, VicRoads, schools and community groups. You will also be part of the on‑call and weekend roster (working 1 in 4 weekends - at additional penalty rates), providing oversight and operational support as required.
About You
You're a confident and supportive leader with experience in compliance, enforcement or a similar fast‑paced service environment. You bring strong communication skills, sound judgement and the ability to coach and develop staff. Your approach is calm, solutions‑focused and grounded in a commitment to fair and equitable service.
You are comfortable interpreting legislation, managing competing priorities and engaging constructively with community members and stakeholders. You enjoy working collaboratively, leading by example, and helping your team achieve its best.
Key Responsibilities
You will lead and motivate your team to deliver high‑quality parking services that prioritise education, safety and fairness. This includes planning day‑to‑day operations, creating effective rosters, developing staff capability, and maintaining consistent enforcement practices aligned with legislation and Council policies. You will oversee investigations, ensure accurate evidence and audit records, and contribute to continuous improvement initiatives that enhance service delivery.
Working closely with the Coordinator Compliance Programs, you will help monitor parking technology, manage abandoned vehicle processes, and support the delivery of strategic and operational objectives. Providing timely, professional customer service—including managing complex enquiries and preparing clear written responses—will also be an essential part of your role.
Why join us
At the City of Boroondara, we are committed to creating a vibrant and inclusive city that meets the needs and aspirations of our community. Our people are at the heart of everything we do, and we foster a culture built on collaboration, respect, and innovation. You'll be part of a team that values integrity, empowers others, and inspires possibility. We offer a supportive environment where your contributions make a real difference to the community we serve.
Benefits
You will enjoy access to flexible work arrangements, generous leave entitlements, and wellbeing programs. We provide ongoing professional development opportunities and a collaborative team environment where your skills and ideas are valued. This is your chance to work on meaningful projects that shape the future of our city.
If you want to know more about the of working for the City of Boroondara, please visit our
Employment Requirements
Demonstrated experience in parking enforcement, compliance, justice administration, public administration or a related service environment.
Experience supervising or leading staff, with the ability to coach, develop and support team members in delivering consistent and high‑quality outcomes.
Applicants must have the right to work in Australia.
Preferred applicants will be required to undergo a National Police Record Check and hold a valid Working with Children Clearance.
How To Apply
If you are ready to take on this rewarding role, we would love to hear from you. Please submit your application, including a resume and a cover letter addressing the key selection criteria, online via the 'Apply' button. Applications close on Sunday 1 March 2026 at 11:59pm.
All applications must be made via the online portal; no applications direct to the hiring manager will be considered. No calls or applications from agencies please.
For any further information please refer to the, or contact Harry Mellos - Coordinator Compliance Programs during business hours on for a confidential discussion.
We understand that this portal may not meet the needs of people who rely on Assistive Technology or have other diverse requirements. If you have any difficulty using our recruitment system, please do not hesitate to contact People Culture and Development on or to allow us to help in any way we can.
Who are we?
The City of Boroondara is a metropolitan council, representing more than 170,000 people in the inner-eastern suburbs of Melbourne. A leader in the local government sector, with a reputation for innovation and excellence, we believe in providing an environment where our staff thrive, both in the work they do and in how they learn and develop as people and professionals.
We like to challenge the norm and we are investing significantly in innovation and technology improvements in order to provide our customers with an even greater experience and engagement. We are putting our customers at the forefront of what we do with our organisation wide initiative, Transforming Boroondara Program.
You will be instrumental in driving this change across the organisation using best practice approaches to successfully support us from the now to our desired future state.
With so much going on it's a great time to join Boroondara
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