Job Overview
The Customer Operations Representative will play a vital role in handling customer inquiries, processing data and supporting key functions within the Revenue Operations Team.
This is more than just a customer service job—it's an opportunity to contribute to the full operational value chain. The successful candidate will be at the heart of day-to-day activity, providing exceptional service with professionalism and empathy.
Main Responsibilities:
* Customer Service Specialist
* Maintain and update customer records
* Respond to email inquiries and manage inboxes efficiently
* Manage system queues, and escalated customer queries
* Ensure accurate data entry and send appropriate follow-up communications
About You:
We're looking for a confident communicator with a customer-first mindset. You'll thrive in a fast-paced environment and take pride in providing exceptional service.
Required Skills And Qualifications:
* Previous experience in a customer-facing or operations role
* Excellent verbal and written communication skills
* Strong interpersonal skills and a collaborative approach
* High attention to detail and data accuracy
* Proficiency in using multiple systems and managing administrative tasks
* Ability to learn quickly and work both independently and within a team
* A positive attitude, proactive mindset, and desire to contribute
What We Offer:
An opportunity to grow your career in a dynamic and supportive environment.