We are looking for a Guest Service professional who can deliver exceptional service to our customers.
* Prepare and serve high-quality beverages, including coffee and espresso.
* Maintain a clean and organized workspace, adhering to health and safety regulations.
* Train and mentor junior team members in their roles.
* Interact with guests, taking orders and answering questions in a friendly and approachable manner.
* Assist with opening and closing duties, ensuring a seamless customer experience.
* Support your colleagues and contribute to a positive team environment.
* Manage inventory and restock supplies as needed to maintain efficiency.
* Process cash transactions accurately and efficiently, providing excellent customer service throughout the interaction.
About this Role:
This is an exciting opportunity for someone who is passionate about delivering exceptional customer experiences and working in a fast-paced environment. As a key member of our team, you will be responsible for creating a welcoming atmosphere that exceeds our customers' expectations.
Requirements:
To succeed in this role, you will need:
* A minimum of 1 year of experience in a similar position, such as a barista or front-of-house team member.
* Strong knowledge of beverage preparation and presentation, as well as food handling and safety procedures.
* Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
* The ability to work efficiently in a high-pressure situation and maintain a calm demeanor under stress.
* A charismatic and engaging personality, with high energy levels and a positive attitude.
* High productivity levels and a strong work ethic.
By joining our team, you will have the opportunity to develop new skills, work with a dynamic group of individuals, and contribute to the success of our business.